FAQ

What is the most sustainable yoga mat?

We have been looking for the most sustainable yoga mat for a long time, but we never found it. For us, this yoga mat has to be circular, there should be no waste on our planet. In addition to the health of the earth, it must also support the health of us humans. That’s why we have developed exactly this yoga mat with the hejhej-mat – the most sustainable yoga mat on the market for us.

Where does the name hejhej-mats come from?

Hej hej means hello in Swedish. Since we had the idea for our sustainable yoga mats in Sweden and the product development started there, we wanted to express our close connection to Sweden in our brand name. By saying “hej hej” we want to welcome the leftovers from the production into their new product life.

How long, wide, thick is a hejhej-mat?

There is a standard size: 186 cm long, 65 cm wide and 0.5 cm thick. This hejhej-mat weighs approx. 2 kg. With this measure we have found good the golden middle: the mat is very comfortable and yet not too heavy to carry with you in everyday life. In addition, there is an XL hejhej-mat, an extra long version. This is approx. 205 cm long, 65 cm wide and 0.5 cm thick. It weighs approx. 2.3 kg. Both versions of the hejhej-mat fit easily into the hejhej-bag.

Further mat variations are planned for the future, e.g. a particularly thin travel mat and an extra-large and thick comfort mat.

Is a recycled yoga mat safe for health or am I doing yoga on old yoghurt jars?

Our yoga mats are made from offcuts that arise in the foaming industry. This is pre-consumer waste, i.e. materials that have never reached consumers and are merely left over from production. Therefore, the quality of these recycled materials is still perfect. The recycled foam also has certificates such as REACH. In order to avoid any doubts and to be really completely safe, we deliberately decided to use a virgin material as the surface. This material is medically compliant and is otherwise used for hospital products. Our yoga mats are therefore completely harmless to health.

Is the hejhej-mat always the same, just as it looks in the product picture?

Yes and no, there is a rather lighter and a rather darker hejhej-mat. As our yoga mats are produced from recycled foam scraps, the material is slightly different depending on the production batch. The speckles on the hejhej-mat vary depending on the type of leftovers. E.g. just now there are rather blue speckles on the bright hejhej-mat.

Where can I test a hejhej-mat?

You can buy your hejhej-mat offline in some places. Here you will find an overview of the shops. You can also test our hejhej-mats at one of our partner studios. If you would like to work with us or know a great partner near you, please send us an email.

If you order a hejhej-mat, you cannot test it for hygienic reasons. You can roll out the mat, have a closer look at it and feel the material and surface. For hygienic reasons it is not possible to practice yoga on it. If the mat is to be sent back, it must be in its original condition, unused and in the original box.

What is the surface of the hejhej-mat like?

The surface is structured. This gives you extra grip and slip-resistance, both on the floor and on your hands and feet. We deliberately chose a closed surface structure for hejhej-mats, as this prevents liquids (sweat) from penetrating the mat. This way, your mat stays hygienic and its lifespan is extended. In our blog article, you will find more information about the surface of the hejhej-mat.

Is the hejhej-mat non-slip?

Slip-resistance was one of the most important criteria during our product development. Together with yoga teachers we have optimised and improved a lot. The final model was also tested by various teachers and they were all enthusiastic. The feedback we have received from customers so far is also extremely good. Due to the closed surface (see previous point), we recommend using a yoga towel for extremely sweaty yoga sessions. In our blog article, we share a few tips that you can apply to your hejhej-mat and any other yoga mat for even more slip resistance.

Does the hejhej-mat XL fit in the hejhej-bag?

Yes, the hejhej-mat XL fits into the hejhej-bag just like the regular hejhej-mats. Most yoga mats from other manufacturers also fit in the hejhej-bag.

Why should I avoid sunlight on my hejhej-mat?

We purposely decided not to use chemical sun blockers in our yoga mats because they are harmful to the environment and people. Unfortunately, this means that our mats tend to be a little sensitive to sunlight. The light-coloured mat, in particular, can therefore fade easily after some time in the sun. This has no influence on the quality or function but if you already have the intention to often practice yoga outside, we would recommend you order the rather dark hejhej-mat – then you are on the safe side. It is best to store your rather light hejhej-mat in a place protected from light, for example in your hejhej-bag.

Do you ship internationally?

We ship our hejhej-equipment across Europe. If you cannot select your preferred country in the ordering process, simply write us a short email and we will take care of your request.

I think the shipping costs for the delivery are quite high – how do you calculate those and why do I have to pay them?

We have decided to list the shipping costs that we have to pay transparently and not to add them to the product price. Since we are still a small company, we do not get any particularly favorable conditions with DHL and pay, for example, € 13.65 for shipping the mat to Austria. In addition, there are costs for cardboard, adhesive tape, shipping labels, etc. So that our shipping costs really only cover what we incur in terms of costs.

How long does it take for my mat to arrive at my home?

You can find our shipping information here. If you have selected payment in advanced as the payment method, we can only send your package as soon as we have received your money.

Is there the option of express shipping?

Yes, we have recently activated a new Express Shipping option for you. You can simply select these during your order process. The costs are calculated automatically according to weight and distance. Your hejhej product will then be with you in 1-2 working days.

Why does the delivery time of the hejhej-product vary?

Our closed-loop hejhej products are all 100% made in Germany. We have different partners for this and our hejhej-bag, for example, is completely manufactured in a workplace for people with disabilities. It can, therefore, happen that one hejhej product has a slightly longer delivery time (e.g. 14 or 30 working days). The current delivery time is always shown on the product page of the respective product. You will also receive the current delivery time after ordering in your order confirmation mail. So it’s best to always check the delivery time in your order confirmation mail.

How do I care for my hejhej-mat?

Here you can find our caring instructions.

Can I return my hejhej-mat and how do I do it?

Yes, you can return your hejhej-mat to us. Here’s everything you need to know if you want to return your product.

Can I also give away a hejhej voucher?

We think a hejhej-mat a very special and sustainable gift. You can purchase a gift card here and choose between different amounts. You will then receive the voucher code immediately by email. Alternatively, you can also enter the email address of the recipient directly.

Do you plan to launch further products?

Yes! We already have a few new hejhej family members – all of them are closed-loop. Among others the hejhej-bag, the hejhej-strap, the hejhej-bolster, the hejhej-block, the hejhej-eyepillow and brand new the hejhej-spray. And we are happy to announce that we plan to grow the family even further! So stay tuned, we will inform you as soon as we launch new, sustainable yoga products. In our newsletter, you will always be the first to hear important news from us.

Can I support you in any way or are you looking for team members?

We are open to any suggestions. Feel free to write us an email. If you have already purchased a hejhej product, you are very welcome to rate it on the product page. To do so, simply select your product in our shop again and click on the reviews below the pictures. For us as a young start-up, such reviews are really super valuable and great support.

What can I do with my old yoga mat that is not a hejhej-mat?

Unfortunately, we cannot yet recycle old yoga mats from other manufacturers. Before you buy a new product, always consider whether your current product is still working. The most sustainable thing you can do is to use your products for as long as possible. However, it is always possible to give your old yoga mats a purpose as soon as they no longer meet your requirements. We made very good experiences donating mats to homeless shelters or children’s initiatives.

Is it possible to repair my hejhej-mat?

If your hejhej-mat has small flaws on the surface despite care, we can repair them. We take them with us on our next production (about 2 times a year) and refinish the surface. We offer this service free of charge – because long-lasting products are very important to us.
However, if your hejhej-mat is no longer suitable for repair, you can send it back to us free of charge. We recycle them and use the foam as a basis for future hejhej-mats. Feel free to read more about the recycling process here.
Just send us an email at support@hejhej-mats.com.

Is there a student discount at hejhej?

Yes. Students, trainees, senior citizens, unemployed people, yoga teachers, midwives, obstetricians and similar health professionals receive a 10% discount on all products in the hejhej online shop. For your personal discount code, simply send us an email with your certificate or verification. The code cannot be combined with other discount codes.

If you have any further questions, please feel free to contact us via support@hejhej-mats.com.